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Manchester Grammar School - Communications Modernisation

Posted: 8 May 2026
Reading Time: 1 minute

In June 2024, Manchester Grammar School launched a £60K project to modernise its communications platform, replacing an ageing on-premises Mitel system. NG Bailey IT Services transitioned 160 users to a cloud-hosted Gamma Horizon Webex solution, ensuring staff had a reliable, modern system ahead of key events such as open days and new student registration.

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Challenges

  • Minimising Operational Disruption - Migrating all users and numbering systems without impacting day-to-day school activity

  • Time-Critical Deployment - Ensuring the new platform was fully operational ahead of major school events

  • Transition from Legacy Hardware - Managing the move from an ageing on-premises Mitel system to a modern cloud-based solution.

Solutions we delivered

  • Cloud-Hosted Gamma Horizon Webex Platform - Deployment of a secure, public cloud communications solution

  • User & Number Migration - Seamless transition of 160 users from the legacy Mitel system, including numbering and call routing

  • Hardware-Light Setup - Simple on-site deployment requiring only handsets and analogue adapters.


Posted: 8 May 2026
Reading Time: 1 minute