Delivering verified performance across one of the UK’s leading commercial developments. At Wellington Place, we combine engineering expertise, data-led insight and continuous optimisation to improve energy performance, support net zero ambitions and achieve industry-leading NABERS ratings.
Closing the performance gap in real buildings
At Wellington Place, one of the UK’s leading commercial developments, delivering building performance is not defined by design intent but by how assets operate in reality.
Working in long-term partnership with CBRE, we provide mechanical, electrical and fabric maintenance services across the estate, supporting its evolution from initial engineering delivery through to a fully operational, high-performing workplace environment. As the estate has expanded, so too has our role. Transitioning from a mobile delivery model to a dedicated on-site team we’ve enabled greater consistency, responsiveness and control over performance.
Our focus goes beyond maintaining systems. We are actively driving how buildings perform in use, supporting Wellington Place in achieving industry-leading sustainability outcomes, including 11 and 12 Wellington Place being recognised among the UK’s most sustainable office buildings and the first outside London to achieve a 5★ NABERS Design for Performance rating.
From design intent to real performance
Traditional building ratings often rely on predicted performance, creating a gap between how buildings are designed to operate and how they actually perform once occupied.
NABERS changes this. By measuring verified, in-use energy performance over a 12-month period, it provides a true reflection of operational efficiency—setting a new benchmark for transparency and accountability across the built environment.
At Wellington Place, this shift has been central to how buildings are managed. Rather than a “design and handover” approach, performance is continuously monitored, measured and improved, ensuring that sustainability targets are not only met, but maintained over time.
A data-led approach to energy performance
Our in-house energy specialists play a key role in this process, using detailed analysis of building performance data to identify optimisation opportunities and drive continuous improvement.
Through advanced BMS analytics, targeted interventions and close collaboration with on-site teams and specialist subcontractors, we are able to enhance asset efficiency and lifecycle performance across the estate. This data-led approach ensures that issues are identified early, systems are fine-tuned and performance is consistently optimised.
The results demonstrate the impact of this approach:
21.4% reduction in electricity consumption
23.4% reduction in gas usage
10.5 million kWh electricity reduction
8.4 million kWh gas reduction.
This is not a one-off exercise. It reflects an ongoing commitment to improving performance through continuous monitoring and intervention.
Achieving and sustaining 5★ NABERS performance
Achieving a 5★ NABERS rating requires more than efficient design, it demands alignment across the entire lifecycle of a building, from concept through to operation.
At Wellington Place, this has been achieved through a combination of high-performance design, all-electric systems, renewable energy integration and, critically, a data-led operational strategy. Real-time energy monitoring, granular metering and regular performance reviews enable continuous optimisation, ensuring that performance is not assumed but proven.
Importantly, NABERS is not a fixed certification. It requires buildings to demonstrate sustained performance year after year, reinforcing the need for ongoing management, collaboration and accountability.
This is where our role is critical. By embedding data-led facilities management into day-to-day operations, we help ensure that five-star performance is not only achieved, but maintained.
A model for high-performance estates
The success of Wellington Place demonstrates how our technical services team have played a central role in delivering measurable, verified building performance. By combining engineering expertise, digital insight and a strong client partnership, we are helping to close the performance gap by ensuring buildings operate as efficiently in reality as they were designed to on paper.
As expectations around Low Carbon buildings and net zero targets continue to evolve, this approach provides a clear model for the future where performance is not predicted, but proven.
