Leeds Community Health Trust - Cloud-based Communications Solution
Leeds Community Healthcare Trust needed to replace ageing phone, internet and hardware systems to support modern clinical practice and flexible working. NG Bailey IT Services was appointed to deliver a cloud-based communications solution that strengthens connectivity and improves day-to-day communication for frontline staff.
Challenges
Outdated Communication Systems - Legacy platforms limited effective communication across multiple community sites
Live Healthcare Environment - Upgrading critical services required minimal disruption to clinical operations
Need for Secure, Reliable Connectivity - Both clinical and administrative teams needed dependable, secure communication tools
Future-Proofing Requirements - The new solution had to adapt to evolving patient needs and modern working practices.
Solutions we delivered
Cloud-Delivered Communications Platform - Transition from legacy phone, internet and hardware systems to a secure, modern cloud solution
Universal Connectivity - Trust-wide access enabling staff to communicate and work effectively from any location
Clinically Aligned Design - Bespoke solution shaped around clinical workflows and patient pathways
Minimised Service Disruption - Careful planning and delivery to upgrade critical services without impacting live healthcare operations.